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Refund & Cancellation Policy

Your booking is secured with a non-refundable deposit as advertised on the appropriate product selected.

In the event of a booking cancellation, staggered refund terms will be applied:

  1. If you cancel 9 months before the event date, a sum equal to 25% of the contract price will be non refundable, excluding the non-refundable retainer.
  2. If you cancel 6 months before the wedding date, a sum equal to 50% of the contract price will be non refundable, excluding the non-refundable retainer.
  3. If you cancel 3 months before the wedding date, a sum equal to 100% of the contract price will be non refundable, excluding the non-refundable retainer.

If possible & subject to availability, we are happy to transfer the cancelled booking, including any outstanding payments, over to a new client/date.

Wherever possible, subject to availability of our products, we will accommodate a change in event date.

In the event of any money being taken in error, a full refund will be provided.